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The Forgotten Audience

Posted by Rick Presley on March 16, 2017

I always ask my clients “Who is this training for?” They usually answer, “Staff who will be using the software (or process) to accomplish the following tasks.”

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Topics: Change Management, Communication, Learning

Research Says...Or Does It?

Posted by Rick Presley on November 10, 2016

How many times have you jumped on some research bandwagon and joined the general hue and cry about the latest findings? Was it the latest shocking statistic that humans have a shorter attention span than goldfish? Were you impressed by that recent webinar on the latest Brain Science findings? These bits of research are easy to find because they are so widely disseminated and often repeated. The trouble is, many of these tidbits are simply wrong. That doesn’t make them any less attractive or persistent. In fact, many of them seem to endure in spite of being wrong.

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Topics: Learning

..If I Only knew then..

Posted by William Hutter on August 26, 2016

What makes some organizations good and others better?   We have talked with thousands of business leaders over the last 25+ years and two very distinct groups emerge from these peer-to-peer, CEO to CEO conversations.  

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Topics: Leadership Development, Learning

Making the Most of Your SME

Posted by Kevin Hollo on April 27, 2016


The SME, or Subject Matter Expert, is a fixture in the worlds of e-learning, leadership development and organizational change management. As consultants, we’re often dropped into a battle zone of development or wholesale structural/systems change. The SME becomes our guide, our conduit to the business line, and in the best cases can act as organic, informal change agents in the field.

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Topics: Learning

Is Instructional Design and Development too Difficult?

Posted by David Stiles on March 21, 2016

Instructional Design and Development (IDD) is the name frequently used to describe the process of creating training materials for learning and development. Regardless of whether you are in a small, medium or large organization, if you have done Instructional Design and Development or if you have managed those that do, you’ve likely seen that IDD work can be difficult.

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Topics: Learning

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