If we continue the theme of “Happiness Just Works” from my first blog, we must figure out the best way to connect with our employees and our leadership in making this go from a thought to reality. As I mentioned before, the worst thing you can do is an “Employee Engagement” survey and do nothing with the results. When employees fill this out, it is a GIFT. A gift for you, as a leader, to understand what your employees need in order to be happy and satisfied at work. I don’t have to cite the statistics of what engaged/happy associates do to your retention, your customer loyalty and your bottom line. It baffles me that this is NOT a strategic initiative with leaders today, especially knowing that the market is turning from an employer market to an employee market. With a baby boomer retiring every 8 seconds, companies MUST figure out the best way to be an employer of choice and retain their top talent.